Privacy Policy

Ridd.io Privacy Policy

Last Updated: 2.16.25

Introduction

Welcome to Ridd.io, a mobile application (the “App”) that provides users with a platform to discover and access various third-party service providers (the “Service Providers”). We are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it.

User Consent

By downloading and using the Ridd.io App, you (the “User”) agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described below. If you do not agree to the terms of this Privacy Policy, please do not use the App.

Personal Data We Collect

To use the Ridd.io App, you must register and provide the following personal data:

  1. Registration Information: When you create an account, we collect your email address, username, and password.
  2. Location Data: We require access to your device’s location to provide you with relevant Service Providers in your area. We collect and store your location data, including your latitude, longitude, and geolocation.
  3. Device Information: We collect information about your device, including its operating system, model, and version.
  4. Usage Data: We collect data on how you use the App, including your browsing history, search queries, and interactions with Service Providers.

How We Use Your Personal Data

We use the personal data we collect for the following purposes:

  1. Providing the App: We use your registration information, location data, and device information to provide you with access to the App and its features.
  2. Displaying Service Providers: We use your location data to display Service Providers in your area, allowing you to discover and access their services.
  3. Improving the App: We use your usage data to improve the App’s performance, fix bugs, and develop new features.
  4. Communications: We may use your registration information to contact you about updates, promotions, and other news related to the App.

Third-Party Service Providers

We display Service Providers on the App for informational purposes only. We are not affiliated with these Service Providers, and we do not endorse or recommend their services. By using the App, you acknowledge that we are not responsible for the actions or omissions of these Service Providers.

Data Sharing

We do not share your personal data with third-party Service Providers or any other parties, except in the following circumstances:

  1. Service Providers: We may share your location data with Service Providers to facilitate your interactions with them.
  2. Analytics: We may share aggregated, anonymized data with analytics providers to help us understand how users interact with the App.
  3. Compliance with Law: We may disclose your personal data to comply with applicable laws, regulations, or court orders.
  4. Business Transfers: If we sell or transfer all or part of our business, we may share your personal data with the buyer or transferee.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  1. Data Encryption: We use encryption to protect your personal data in transit and at rest.
  2. Access Controls: We restrict access to your personal data to authorized personnel only.
  3. Data Storage: We store your personal data on secure servers.

User Rights

You have the following rights regarding your personal data:

  1. Access: You may request access to your personal data at any time.
  2. Correction: You may request that we correct or update your personal data if it is inaccurate or incomplete.
  3. Deletion: You may request that we delete your personal data, subject to applicable laws and regulations.
  4. Opt-out: You may opt-out of our marketing communications at any time.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that we have collected personal data from your child, please contact us at contact@ridd.io.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page and may notify you of the changes through the App or by email.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Ridd.io
contact@ridd.io

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of CT.

Apple App Store and Google Play Specific Terms

By using the Ridd.io App on the Apple App Store or Google Play, you agree to the terms of this Privacy Policy and the applicable terms of service for each platform, including:

  1. Apple App Store Terms: You agree to the Apple Media Services Terms and Conditions.
  2. Google Play Terms: You agree to the Google Play Terms of Service.

By downloading and using the Ridd.io App, you acknowledge that you have read, understand, and agree to the terms of this Privacy Policy.